Do you store my viewing history?

No, Yourflix IPTV does not collect or store your specific viewing history. We may collect aggregated, anonymous data on popular content to improve our service, but this data is not linked to individual user accounts.

Is using a VPN with your IPTV service recommended for privacy?

While our service is secure, using a trusted VPN is always a good practice for enhancing online privacy and security. A VPN can help mask your IP address from your ISP and other third parties, providing an additional layer of protection.

How can I delete my personal data?

You have the right to request the deletion of your personal data. You can do this by contacting our support team via WhatsApp at https://wa.me/212714633888. Please note that we may need to retain certain information for legal or financial compliance purposes.

Privacy Policy

Updated as of September 14, 2025

Welcome to Yourflix IPTV. Our dedication lies in safeguarding your personal details and ensuring your privacy rights. Should you have any inquiries or worries about our policies or how we handle your personal data, please feel free to reach out. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about us or our offerings, or get in touch with us.

We collect the following personal information:

Contact Information: Your email address for account creation and communication.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We make use of the data we gather or receive in the following manner:

To provide and manage your account. We use your information to create your account and keep it functional.
To process transactions. Your data is used to bill you for using our services.
To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is handled according to the legal bases outlined below.

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We will store your personal information solely for the period required to achieve the goals stated in this policy, unless legal provisions like taxation, accounting, or other regulations necessitate a longer retention period.

5. Cookies & Tracking Technologies

We might utilize cookies and comparable tracking technologies to gather or save information. These are primarily functional cookies necessary for the website and client area to work correctly, and we do not employ invasive tracking cookies for promotional purposes.

6. Third-Party Services

We may provide your information to third-party vendors, service providers, or agents who execute services for us or on our behalf and need access to such details to accomplish their tasks. Examples include:

Payment Gateways: To process your payments securely.
Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To safeguard the personal information we process, we have put in place adequate technical and organizational measures. Yet, it’s important to note that we cannot ensure the internet is 100% secure.

8. Your Data Protection Rights

Based on your location, you might possess the following rights concerning your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

In order to exercise these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We make it a point to avoid gathering personal data from anyone below this age.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, feel free to reach out. contact us via WhatsApp.